Welcome to Grin Distrubition! We are committed to delivering a superior shopping experience and want you to be completely satisfied with your purchase. Below is a comprehensive overview of our return, refund, and exchange policies.

14-Day Money-Back Guarantee

At Grin Distrubition, your satisfaction is our top priority. We proudly offer a 14-day money-back guarantee. If you change your mind about a purchase, we will either refund the purchase price or exchange the product, provided the following conditions are met:

• The item must be unused in its original condition.
• It must be returned in the original packaging.
• You must provide a receipt or proof of purchase to process your return.

Return Methods

• Acceptance of Returns: We accept returns within the USA.
• Return Methods: Products can be returned by mail.
• Return Labels: For defective products, we will provide a return label. For returns due to customer remorse, the return label is included in the box with your order.
• Return Period: You have 14 days from the date of delivery to return a product in its original, unused condition.
• Restocking Fee: We do not charge any restocking fees.
• Return Shipping Cost: Return shipping is free for defective products. For returns due to customer remorse, there is no return shipping cost.

Refund and Return

• All items are made to order and are non-returnable unless they are defective.
• Defective items will be replaced with an identical item of the same size at no additional cost.
• Items must be in unused condition to be eligible for a return.
• Please review the sizing guide before placing your order to ensure the correct fit.

Damaged or Faulty Items

• We will address any issues with items that are defective, incorrectly described, or not as shown in the sample provided. This includes processing a refund of the purchase price and providing a prepaid return shipping label.
• Damaged or faulty items include defects such as unraveled seams or holes that were present before use.
• Address and product variant changes cannot be accommodated or refunded after the item has been shipped.

Refund Process

Once we receive your return, we will process your refund within 5-9 business days, excluding delivery charges, using the original payment method. Please be aware that the actual time for the refund to appear in your account may vary depending on your bank or credit card company’s processing times.

Email: support@grindlegend.com
Mobile Number:+1 856 209 9438